RETURNS & EXCHANGES
PLEASE FOLLOW OUR REFUND POLICY:
- Return to Warehouse
We will accept returns within 30 days of receiving it. Once we receive your parcel in our warehouse, your refund will be automatically issued.
- Return Methods
We have no restrictions on the return method but recommend you use your local post office.
NOTE: You need to cover the return postage*
Please send to this address 14003 15th Ave NE, Seattle, WA
- Return Condition
Items returned must be unused, with the original packing. We do not accept returns on items that have been worn, damaged, washed or altered in any way.
- Refund method
- Refund process time
- A) Returns are processed within 7 business days after we receive your package. This is an estimated timeframe to accommodate the current situation, most refunds will be processed before this.
- B) It will be refunded within 5 - 10 working days for PayPal; 7-14 days working days for Card Payment. Depending on the processing time of the platform/bank.
Note: The original shipping fee and Taxes are non-refundable.
NOTE: if you have any issues with your return, you must contact Customer Support within90 days after your order was first placed.
NOTE: You need to cover the return postage*